Supporting Qualtrics: Expanding Services in a Diet Culture
Changes in technology and shifting priorities of the community you serve are bound to sprout new opportunities. When is it appropriate to take it on? How do you create a culture that means that all your staff have their ears open for opportunities when resources aren’t growing? It is the old chestnut, “doing more with less”! On the Saint John campus of University of New Brunswick the library senate committee asked the Director to explore how the campus could support the need for online survey software. From that we have implemented a site license to Qualtrics (sophisticated research made simple) and are now figuring out how to support this new service. Part case study, part learning about Qualtrics, part figuring out how to be open to new opportunities.
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